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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will open. It includes comprehensive info about all the operations that you can perform on the page in question. Each context menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of tutorial video clips explaining how to work with our Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly find their way around our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a peek at our comprehensive FAQ section, which contains questions asked by real individuals and offers real solutions. We regulary "revamp" our FAQ database with new Q&A's in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can get in touch with our excellent team of customer support engineers available 24-7-365 and eager to help you with any question. Each trouble ticket you send will be answered in less than one hour (the average trouble ticket response time being just twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 105286

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com