If you wish to point a domain name that you have to a different domain address or subdomain, one of the ways to do this would be to use a CNAME record. By creating such a record, the domain address being pointed loses all its records (A, MX, and so on) and instead, it takes the A record of the domain name it's redirected to. By doing this, if you use a web design service by some company that gives you a subdomain, you can use an actual domain name and not only will it be forwarded to the site which you have set up, but it'll also appear in the web browser address bar at all times. Other possible uses of a CNAME record are to direct all the traffic from various subdomains to their main Internet domain, or to use the webmail service of your hosting company by using webmail.your-doman.com, for example. The latter will work only by creating a CNAME record for a subdomain since this kind of a record created for the main domain address makes it impossible to use e-mail addresses.

CNAME Records in Shared Hosting

If you have a shared hosting plan from our company and you wish to create a CNAME record, it will take you a few clicks to do it. You can access the DNS records for all domain names and subdomains hosted inside your account from the Hepsia Control Panel included with each plan and adding a new record is as basic as clicking on a button, choosing the type, which is CNAME in this case, typing the actual record value and saving the change. In case you have never added this sort of record before, we have a Help section with a detailed video tutorial which you can watch, or you can just contact us and we will assist you with this task. If you have created a site via another company, you want to use a private URL for your webmail or you wish to designate a subdomain to be used with the services of a different company, like Google Apps, all it takes is creating a CNAME record with a couple of clicks in your CP.

CNAME Records in Semi-dedicated Hosting

If you have a semi-dedicated server from our company and you want to create a CNAME record, it will take only a couple of mouse clicks to complete this task. The plans are managed using our in-house built Hepsia hosting Control Panel in which you will see a section committed to the DNS records of the domain names and subdomains hosted inside the account. To set up a CNAME record, you will simply have to choose the record type and the hostname (domain or subdomain), enter where the latter will be directed to and save the change. The new record is going to be active almost immediately in our system and will propagate worldwide within several hours. Changing or deleting an existing CNAME record in the account is equally simple and takes a click. In case you experience any problems, you can go through our detailed help article, watch the short video on the topic that we have added in the CP, or you can simply contact us for assistance.