A lot of people who start using their 1st web hosting account, or switch companies, normally have inquiries with regards to how particular procedures are done or stumble upon difficulties when setting up various things like e-mails, website settings, and so on. This is why, a lot of web hosting providers have compiled documentation with the most common questions and problems in order to help their clients receive information quickly and easily. Consequently, the client care staff representatives can spend more time on actual problems that some customers may be encountering, since the solution for the smaller things will be available on the World Wide Web and customers will be able to resolve them without contacting the client care team. Having thorough documentation is rather important, especially for new clients with zero practical experience, because the web hosting service entails a huge number of functions and lots of individuals can get bewildered about what action to take. A good knowledge base can both help you perform the procedures that you want and become aware of how the hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

Our shared hosting packages include an exhaustive knowledge base where you can find information about all the difficulties that you might possibly bump into and their resolutions. You can get to know how to create and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are correct, but yet you are unable to send email messages, for example. We have done our utmost to be as thorough as possible and to cover all possible options so as to help you save time and to provide you with different solutions for every single problem. The knowledge base features educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, whilst if you would like to browse the complete article list, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting packages, will permit you to access the in-depth online support documentation that we’ve compiled for you. The articles themselves offer general info about our services, instructional manuals about the different functions that you can make use of, plus troubleshooting guidelines that can help you correct common issues that you might chance upon. The topics that we have covered encompass pretty much everything, from easy things such as how to host a brand new domain name in the account, to more complex ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right side of the page that you’re on, whilst the full article list is accessible through the all-inclusive Help section.