Integrated Ticketing System in Shared Hosting
In stark contrast to what you may find with numerous other hosting providers, the ticketing system that we use with our Linux shared hosting packages is included in the Hepsia hosting Control Panel, which is included with all accounts. You will not need to remember different sign-on credentials, since you’ll be able to manage your tickets and the hosting account itself in one place. So, if you have a query or bump into a difficulty, you can contact our customer service team instantaneously. Our system includes a clever search functionality. This goes to say that even if you have submitted multiple tickets over the years, you’ll be able to track down the one that you need without hassles. Moreover, you can see knowledge base hints on troubleshooting common problems.
Integrated Ticketing System in Semi-dedicated Hosting
The Hepsia hosting Control Panel, which is included with all our Linux semi-dedicated hosting packages, was developed with one idea in mind – that you should be able to manage everything related to your semi-dedicated server account from one place and the support tickets make no exception. Our ticketing system is built into the Hepsia hosting Control Panel, so, in case you have an inquiry or confront a complication, you can touch base with our technical support staff representatives on the spur of the moment without the need to log into a different interface. You can look through your web files or check various settings within your account while you open a new ticket or read the response to an older one. If you have plenty of tickets and you wish to track down a given one, you can use the clever search box, which is available in the Help section. We guarantee that you will receive an answer in less than sixty minutes regardless of the nature of your inquiry or problem.