If your hosting provider offers live chat support, you will be able to speak with a representative live and learn helpful info or get an issue resolved promptly. The main advantage of using chat rather than calling to consult with a live person is that you need only a computer with access to the world wide web, so you won't pay any fees if you're in a different state or country. What's more, it will be much simpler to copy and paste information like domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other party on the phone. The live chat is also a considerably quicker option to contact your web hosting company's support team in comparison to using a ticketing system. Last, but not least, in the event that some trouble requires some more time to be taken care of, you can do something else entirely while you wait for guidance on the live chat, so that you will not lose time - something that is not possible when you are on the phone.

Live Chat Support in Shared Hosting

In addition to the phone and ticket support, we supply live chat support too. You'll be able to contact us every single day, which includes weekends and holidays, and we can give you more info about the Linux shared hosting packages that we supply if you are not a customer yet, or about general and billing questions in case you already have an account. Though for entirely tech issues you will need to open a trouble ticket to the tech support, because such issues require extra time to be taken care of, you may still get in touch with us on our live chat for some tech details. For instance, we can help you set up an email address in your e-mail client or troubleshoot multiple issues, saving you lots of time. Even if our telephone lines are already off for the day, you'll be able to talk with a live person.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support as standard with our services, which means that any time you have any questions about our Linux semi-dedicated hosting packages, you are able to get in touch with our customer care team at any moment regardless if you've already obtained your account or not. Generally, the chat service is intended for pre-sales, billing and general questions and troubles, still we can help you with many tech questions as well. We will help you pick the optimal package for your websites in case you do not have an account yet, we can answer any kind of billing questions or issues you have or we can help you with installing your new email address on your personal computer or smart phone - all the abovementioned will be done quickly since our live chat service is accessible all day long, every day. No matter when you want support, you can talk with a representative and save time and effort.