Live Chat Support in Shared Hosting
In addition to the phone and ticket support, we supply live chat support too. You'll be able to contact us every single day, which includes weekends and holidays, and we can give you more info about the Linux shared hosting packages that we supply if you are not a customer yet, or about general and billing questions in case you already have an account. Though for entirely tech issues you will need to open a trouble ticket to the tech support, because such issues require extra time to be taken care of, you may still get in touch with us on our live chat for some tech details. For instance, we can help you set up an email address in your e-mail client or troubleshoot multiple issues, saving you lots of time. Even if our telephone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as standard with our services, which means that any time you have any questions about our Linux semi-dedicated hosting packages, you are able to get in touch with our customer care team at any moment regardless if you've already obtained your account or not. Generally, the chat service is intended for pre-sales, billing and general questions and troubles, still we can help you with many tech questions as well. We will help you pick the optimal package for your websites in case you do not have an account yet, we can answer any kind of billing questions or issues you have or we can help you with installing your new email address on your personal computer or smart phone - all the abovementioned will be done quickly since our live chat service is accessible all day long, every day. No matter when you want support, you can talk with a representative and save time and effort.