There're lots of shared hosting suppliers available, however many of them are resellers who have restricted resources, particularly in terms of support. A way to distinguish them is the option to contact the company over the telephone. The type of support that you will get via this particular channel of communication varies depending on the provider - a few of them offer expert telephone support, many others offer basic and customer support only since some matters are more time-consuming and it is much easier to be resolved through a ticket, especially when the situation has to be escalated. However, it is good to know that you can reach your website hosting supplier since there are a lot of small matters which can be managed efficiently and in a timely manner through a call, not mentioning that you can get more details about the services before you become a client.

Phone Support in Shared Hosting

Since we have live telephone support 14 hours every day, you will be able to get in touch with us and talk to one of our customer support representatives to get more info about all of the Linux shared hosting packages that we offer and make sure that our servers match the system requirements for your web sites before buying anything. For your convenience, we have telephone numbers on 3 different continents so you'll be able to call the one nearer to you - in the United States of America, Great Britain or Australia. If you're already an existing customer, you'll be able to give us a call about general and billing matters, and even about some tech matters. In case the trouble is strictly technical or it needs more time to investigate, you'll have to employ our ticketing system, that will enable both you and our tech support crew to keep track of the information provided by each side.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you if you have any queries about the semi-dedicated server plans that we supply. Whether you need to learn more about our packages, you have a billing issue or some general issue, you can call us. Although some more complicated problems may require a ticket in order to give time to our technical support crew to analyze, we will assist you with various technical questions over the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the United states of America, the UK and Australia, we have local phone lines in these countries as well. If you're in another country, we also have an international number where you'll be able to get in touch with us.