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Context Help

If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will open. It contains detailed info about all the operations that you can carry out on that particular page. Each context menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich collection of educational videos explaining how to work with our Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you searching for, take a look at our comprehensive FAQ database, which contains questions asked by actual persons and provides real solutions. We constantly "revamp" our FAQ database with new Q&A's so as to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, we have a excellent team of customer service technicians available 24/7 and eager to help you with any query. Each support ticket you submit will be responded to in less than one hour (the average ticket response time is about 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 151086

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com