Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help section built into Digital Steer Web Hosting’s Website Control Panel offers a collection of help articles and frequently asked questions. Aimed towards solving any common problem that you may come across, they are compiled by our support team of accomplished techs.

  • Top quality support service
  • Tutorial Videos

  • We have prepared a selection of how–to video tutorials that visually explain how you can troubleshoot a typical issue related to your Linux shared hosting packages account. You’ll find the video tutorials in the Help section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer care service with a 60–minute ticket response guarantee. Our team of expert customer service technicians will be online for you to reply to all the queries that you could possibly have. During off–peak times, a reply will be provided in even less than 20 minutes.