Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service staff is trained to quickly address all our Linux shared hosting packages customers’ queries and advice demands. Via our ticket system, you’ll be able to supply your inquiry and a support staff member will get back to you in less than maximum 60 minutes. In reality, practice has revealed that the typical answer time is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is offered by a team of certified professionals who’re ready to respond to your inquiry without delay. You’re able to contact the tech support staff by launching a technical support ticket from your Website Control Panel or by sending us an e–mail message. On working days, you may as well contact us on the telephone or make use of the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish support while working on your sites within the Control Panel, you could always click the Help key and locate your question in the set of posts that will came up. We have as well turned the majority of the content articles into video clips. The list of movies will come up if you click the Videos button present on the top right.