Q: What does the web site migration service entail? Will my site be safe?
A: When your present hosting provider can no longer match the needs of your web site, or if you go through constant downtime, or if you have to wait for hours for the support team to respond to you, it may be a smart idea to switch your web hosting provider, i.e. to transfer all the files for your web sites along with your databases from your current provider to your future provider. At Digital Steer Web Hosting, we realize that this can be hard and time–consuming. This is the reason why we will do all that for you for free!Our highly proficient technical team will move your site content from your present hosting provider to us. Our technicians have got a lot of experience with web site migration and can handle anything – from a conventional WordPress blog or Joomla™–driven website, to a very complex, custom–made app.
Q: Just how long will it take for my web site to be transferred over to your platform?
A: There are plenty of factors to think about – the total amount of web files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. Having said that, we do try to perform all web site migrations within a 48–hour time frame. Less sizeable sites are migrated much faster – usually within 24 hours.
Q: My personal privacy is important to me. What info do you require?
A: Yep. We will need to have the name of the site that you wish us to transfer. We will also require a way to access your current hosting account so that we can get the content pertaining to your web site.
Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
Q: Will my website be unavailable during the transfer?
A: Your site will continue to work exactly like it did before with your old web hosting provider. As soon as we have completed the transfer, your site will be configured to work on our platform and we will ask you to preview it. If it is working correctly, all you will need to do is edit the NS records pertaining to your domain. Your web site will be migrated to us with no downtime whatsoever.
Q: Will my old hosting provider learn that I am leaving them?
A: While we transfer your website content, your hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: Yup. We support all conventional Linux–driven hosting platforms. We do not support Windows–powered hosting platforms, because we do not provide Windows web hosting solutions ourselves.Furthermore, we don’t support proprietary website creation and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.